OneCard FAQ's

What do I do if I lost my OneCard?
Deactivate your lost or stolen card on your myJones account online or by contacting the OneCard Office at (601) 477-4035 during business hours. The JCJC OneCard Office hours are 7:30 AM to 4:30 PM, Monday through Thursday and 7:30 AM through 4:00 PM on Friday (holidays not included). Cardholders with an active Money Network account should also call 800-822-4283 to report the card lost or stolen. The replacement fee for a lost, stolen, or damaged card is $40.

How do I check my Bobcat Bucks Balance?
You can check your Bobcats Bucks balance by logging into your myJones account.  Click the “OneCard” tab at the top, eAccounts.  There you will see your balance.  You may email onecard services at onecard@jcjc.edu

How can I transfer financial aid to Bobcat Bucks?
On the myJones, complete a Bobcat Bucks Transfer form. If approved, transfers are processed the following business day by 4 PM.

How can I make a deposit to Bobcat Bucks?
You can make a deposit online by logging into your myJones account.  All major credit cards are accepted.  You can also make a deposit in person at the Business Office. 

Where can I use Bobcat Bucks?
You may use Bobcat Bucks on campus and at many locations in Ellisville, Laurel, and Sandersville. See our web page for a list of Locations.

Can I withdraw cash from Bobcat Bucks?
No, you may not withdraw cash from Bobcat Bucks. However, your Bobcat Bucks will remain on your card each semester that you are a student.  Your Bucks are refundable at the end of each semester.