COVID-19 Update on Jones College classes, operations & events
Jones College

CARES Act Frequently Asked Questions

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Who qualifies for the Higher Education Emergency Relief Funds (HEERF)?

There are three general requirements to receive emergency funds:

  1. Students currently enrolled and were enrolled in the Spring 2020 semester
  2. Students eligible to receive Title IV aid under the Higher Education Act (HEA) of 1965, as amended
  3. Students impacted by the disruption of campus due to COVID-19
Jones College has recognized students that meet all three of these requirements. Students who have met these requirements will receive communication regarding their eligibility.


Who is ineligible to receive funds?

Students who fail to meet the Title IV requirements or were not impacted by COVID-19 are not eligible to receive emergency funding.

Section 484 of the HEA states that Title IV eligible students must:

  • Be enrolled or accepted for enrollment in a degree or certificate program.
  • Not be enrolled in elementary or secondary school.
  • For currently enrolled students, be making satisfactory academic progress.
  • Not owe an overpayment on Title IV grants or loans.
  • Not be in default on a Title IV loan.
  • File "as part of the original financial aid application process" a certification that includes
    • A statement of educational purpose.
    • Student's SSN.
  • Be a U.S. citizen or national, permanent resident, or other eligible noncitizen.
  • Have returned fraudulently obtained Title IV funds if convicted of or pled guilty or no contest to charges.
  • Not have fraudulently received Title IV loans in excess of annual or aggregate limits.
  • Have repaid Title IV loan amounts in excess of annual or aggregate limits if obtained inadvertently.
  • Have Selective Service registration verified.
  • Have Social Security Number verified.
  • Not have a federal or state conviction for drug possession or sale, with certain time limitations.


How will I receive my funds if I am eligible?

Emergency funds will be released to students based on the refund method chosen with BankMobile™. You have two options when setting up your refund method:

  • BankMobile™ Mastercard
  • Banking ACH to student’s banking account

To set up or find the best refund method for you, you can visit Refund Choices

If no refund method is chosen, a check will be released to the address on file. Any distributed checks will expire after 90 days from the date the check was issued.


If I have already received Emergency funds but need more, how can I request additional funds?

If a student is needing to request initial or additional funds, the HEERF Application will be available for students to make these requests. Students making an initial request for Emergency funds that have not completed the FAFSA can either complete the 2019-2020 FAFSA or provide the requested information on the application to determine CARES Act eligibility.


How will I be notified once I requested funds?

Students will receive communications from CARESfunds@jcjc.edu. Students will have the opportunity to respond to communications that are sent by this email or send an initial request.


Will this pay any balance owed for the current, past, or future semesters?

No, the Emergency funds will bypass any Spring 2020 balance with the total funding amount being sent directly to students to assist with COVID-19 related expenses due to the disruption of campus at Jones College.


Do I have to complete the FAFSA to receive these funds?

The FAFSA is not a requirement to receive the HEERF funds, however if you do not complete the FAFSA you will need to provide other proof of meeting the Title IV requirements in Section 484 of the Higher Education Act.

If you chose to complete the 2019-2020 FAFSA (visit www.fafsa.ed.gov), there could be additional requirements that have to be met to meet the HEERF eligibility requirements.