Jones College COVID-19 Operational Guidelines
Jones College

CARES Act Frequently Asked Questions

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Who qualifies for the Higher Education Emergency Relief Funds (HEERF)?

There are no student eligibility requirements but institutions are required to prioritize grants to students with exceptional financial need, such as those who receive Pell Grants. The HEERF II funds can be awarded to online students as well.


How will I receive my funds if I am eligible?

Emergency funds will be released to students based on the refund method chosen with BankMobile™. You have two options when setting up your refund method:

  • BankMobile™ Mastercard
  • Banking ACH to student’s banking account

To set up or find the best refund method for you, you can visit Refund Choices

If no refund method is chosen, a check will be released to the address on file. Any distributed checks will expire after 90 days from the date the check was issued.


If I have already received Emergency funds but need more, how can I request additional funds?

There will be no additional application with this round of funding at this time.


How will I be notified once I requested funds?

There is no need to request funds as eligibility is being determined. Students will receive communications from CARESfunds@jcjc.edu. Students will have the opportunity to respond to communications that are sent by this email or send requests for additional information.


Will this pay any balance owed for the current, past, or future semesters?

Yes, but students must elect to use funds toward their balance. Funds can use any component of their cost of attendance such as tuition, food, housing, Students determine how they may use their emergency financial aid grant within the allowable uses. All communication will be sent to the student's JC email.


Do I have to complete the FAFSA to receive these funds?

The FAFSA is not a requirement to receive the HEERF funds, however, institutions are required to prioritize grants to students with exceptional financial need, such as those who receive Pell Grants.

If you chose to complete the FAFSA (visit www.fafsa.ed.gov), there could be additional requirements that have to be met to meet the HEERF eligibility requirements.